This job is for our corporate office in Westlake Village, California and is not a remote, work from home position. Compensation range is $35,360 - $41,600/year.
This role represents an entry-level operations opportunity with potential to move into a Sales or Marketing role. A typical day would include fielding/following up with approximately 10-15 new inbound leads a day (via phone, chat and web) as well as fielding lead assignment requests from Sales Management. As a secondary responsibility, this position will include several sales enablement and revenue generating projects. The Sales Operations Associate will be expected to work well in a team environment and will need to rely on critical thinking, communication, and a strong sense of urgency in order to perform the job at the expected level.
The overall purpose of the Sales Operations Associate is to assist the Sales Operations Manager by maintaining a working relationship between sales, marketing, and support teams at CallSource. This will be accomplished by performing three primary functions:
The Sales Operations Associate knows that data and analytics are the most powerful decision-making tools for an effective sales process, so it is crucial to their success that they keep accurate records and lead by example for all Sales team members. Providing this internal insight will help all sales units at CallSource maintain a competitive edge, enhance sales force effectiveness, and achieve consistent, sustainable sales success.
The following duties and responsibilities represent the essential functions of the Sales Operations Associate. A staff member may be required to perform additional duties on a periodic or more frequent basis.
Provide LeadPhone Coverage Across all Sales Units (Primary Responsibility)
Improve Sales Cycle Efficiencies (Secondary Responsibility)
Create/Maintain Sales Operations and Enablement Tools (Secondary Responsibility)
Bachelor’s degree in Business Administration with an emphasis in Marketing, Finance, Accounting, Management Information Systems, Business Management, International Business, or other related fields preferred, or equivalent work experience
Sitting, standing, computer work, phones