This job is for our corporate office in Westlake Village, California and is not a remote, work from home position. Compensation range is $35,360 - $41,600/year.
This role represents an entry-level operations opportunity with potential to move into a Sales or Marketing role. A typical day would include fielding/following up with approximately 10-15 new inbound leads a day (via phone, chat and web) as well as fielding lead assignment requests from Sales Management. As a secondary responsibility, this position will include several sales enablement and revenue generating projects. The Sales Operations Associate will be expected to work well in a team environment and will need to rely on critical thinking, communication, and a strong sense of urgency in order to perform the job at the expected level.
The overall purpose of the Sales Operations Associate is to assist the Sales Operations Manager by maintaining a working relationship between sales, marketing, and support teams at CallSource. This will be accomplished by performing three primary functions:
- Primary Responsibility: Provide lead management (coverage, qualification, and assignment) across all sales units
- Secondary Responsibility: Improve Sales Cycle Inefficiencies
- Secondary Responsibility: Create and maintain Sales Operation and Enablement tools (job-aides, how-to guides, and standard operating procedures)
The Sales Operations Associate knows that data and analytics are the most powerful decision-making tools for an effective sales process, so it is crucial to their success that they keep accurate records and lead by example for all Sales team members. Providing this internal insight will help all sales units at CallSource maintain a competitive edge, enhance sales force effectiveness, and achieve consistent, sustainable sales success.
CLIENT SUPPORT SPECIALIST
This job is for our corporate office in Westlake Village, California, 91362, and is not a work from home job. Starting compensation is $17.00/hour.
Optimizing client performance is our mission. CallSource has developed a tech-enabled advisory system, but our people put us ahead in delivering client value.
CallSource tracks, monitors, and provides direct feedback to our clients on their customer acquisition cycle – including their marketing response and employee performance.
Joining our Client Support team launches your career at an innovative organization working across several industry verticals. You have the opportunity to make an immediate impact, grow your skill set, and move into advanced positions.
You will be responsible for supporting external CallSource clients with excellent customer service – but that’s just the start.
You will also assist internal teams with day-to-day account maintenance. This position requires a strong ability to maintain quality relationships with both internal and external customers. Extensive training on all CallSource products will be provided.
This role presents a unique ground-floor opportunity with potential to take on additional responsibilities such as Account Management, Business Advisory, Implementation, and Sales.
Your typical day involves approximately 10 - 20 calls with outside clients. The majority of the work comes from internal Account Managers and is done on the computer. You will work in a team environment and your critical thinking, technical ability and troubleshooting skills will be fully utilized.
SALES DEVELOPMENT REPRESENTATIVE
This job is for our corporate office in Westlake Village, California, 91362, and is not a work from home job. Compensation is $35,360 - $44,680 annually, plus commission.
As an entry level Sales Development Representative (SDR) at CallSource, you will specialize in lead generation for our Inside Sales Team. By cold-calling businesses across the country and working with our marketing department on special projects, you’ll play an integral role in building our sales pipeline and our business!